Project Showcase •
BALADNA
Influencer marketing, Social media marketing, launching new products, rebranding, Video marketing using CGI Videos
Experience.
Engage. Evolve.
X! Qatar is a shining example of customer experience innovation, born out of a strong desire to go above and beyond traditional marketing standards. At our heart, we think exceptional customer journeys are more than just marketing; it is a mindset that permeates all aspects of our business.
True pinnacle requires more than simply catchy marketing and beautiful branding. We believe it is about making and nurturing connections and delivering exceptional experiences. Whether it’s strategic branding or exceptional marketing, every project we undertake displays our commitment to customer experiences.
Join us at X! As we redefine the norms ​​– one amazing experience at a time.
Hi! We Are X Qatar!
X! was born with a unique focus on customer experience, believing it to be the cornerstone of business success. We tackle the prevalent Experience Gap in the market, helping companies tailor their operations to meet customer expectations and secure a strong foothold in both the market and customers’ hearts.
Vision
We envision a future where every brand, regardless of their size, excels at delivering unforgettable customer experiences. We look forward to instilling innovation and empathy in every firm we come in contact with, all while ensuring meaningful engagement.
Mission​
At X! Qatar, we strive to be a partner like anyone else, to ensure that every interaction goes beyond the mundane and becomes an inclusive experience that resonates with all. Think of us as your trusted friends, weaving creativity and a dash of magic into the fabric of your brand story. With us by your side, we make sure every action is genuine and human and your journey with us is as unique and memorable as the impact it creates.
The Experience
Creating a good customer experience raises a lot of questions.
How can you deliver a good plan that resonates with all, and what tools are needed?
Who should be involved, and when?
At X! Qatar, we answer all questions to your heart’s content. Whether you choose services personalized to your taste or our all-inclusive experience packages, we do it with all the conviction you could ask for.
What Makes Us Different?
X! Qatar is more than just a marketing agency. We are a ‘dedicated customer experience provider’ in all senses. We help you create engaging, relevant and personalized services across all touchpoints. Our state-of-the-art tools and tech open up customer experiences to deliver increased loyalty and retention for you.
Choose X! Qatar for an unrivaled combination of creativity, commitment and customer service excellence.
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Our Process •
Personas User Needs
Discovery
- Understanding who the user is
- Why did the user login
- What is the user’s intended outcome
- What is the business value
- What is the unique value this provides
- Identifying user flows
Wireframes Style Guide
Design
- Design low fidelity wireframes
- Create the design personality
- Create the design style guide
- Design hih fidelity pages
Architecture Components Features
Development
- Collaborate with backend team on API design
- Build out of design style guide
- Build out of page features
Telemetry User Testing Tuning
Validation
- Implement product analytics and error telemetry
- Validate value based on analytics and user feedback
- Tune the journey and features bases on feedback
Our Collaborators
Our Collaborators
Commendation •
Getting regular inquiries was an issue we faced before for our business. After we met with the team at X, the confidence the team gave us made us choose them and the team took time to explain the technicalities of the work they did which reassured me. After about 6 months with X, we saw great results and consistently X delivered in bringing up the amount of signups we were getting!
Christopher White
Business Owner
Business Owner
Dear X Qatar Team,
Please accept my heartfelt congratulations for planning and executing a fantastic Ramadan campaign ! The numbers from the report indicate a highly successful campaign, I must credit you and your team for being on top of the campaign.
We had endless discussions and debates to plan the idea especially the cooking challenge where-in I wasn’t ready to experiment much but your idea was differential enough to do the move and it paid off.
Well managed on the media front as well and also influencers ! Overall we are very happy on the output and look forward to work on many such projects."
Deepak Singh
Head of Marketing and Digital - Core Dairy
Baladna Food Industries
Head of Marketing and Digital - Core Dairy
Baladna Food Industries
Extremely happy with their Digital Marketing Solutions.. Big Up to Team X !
Saf maliyekkal
Director of Operations
Apex Events
Director of Operations
Apex Events
After the initial phase of the meeting we had with the team at X Qatar, we knew that the team was passionate about the work they did. We wanted to reach audiences in our niche, so we clicked with the team and they provided us with new ideas in aiding our digital marketing efforts. As partners in our journey, our lead generation, conversions, and traffic went up more than we knew were possible. Thank you guys! You are rockstars!!
Nouman Al Fayed
Marketing
Marketing
During our meetings with different teams we were looking at, the thing that surprised us with X Qatar was the fact that they were never holding back their punches and were always giving us new ways to effectively market our company. Today, after so long working with the team, we are working with statistics and data, which we never even imagined with marketing. X Qatar knew what they were doing and they showed us how it’s done! Recommend wholeheartedly!
Sherin Riyaz
Procurement Manager
Procurement Manager
We have been very satisfied with the work done so far for Al Muftah Rent A Car. Given our website was revamped, your involvement was a major contributor to bringing in optimization to ensure that user experience also improved along with searchability. We have seen significant growth in our SEO rankings and also conversions on our website and we believe our continued engagement will aim to bring about robust results in the future.
Fazil Hameed
Executive Director AlMuftah Rent A Car
Executive Director AlMuftah Rent A Car
The team at X are extremely skilled and enthusiastic people who have worked tirelessly to develop a strong digital presence for our brand in Qatar. They have always been responsive, flexible, and forward-thinking, also have never failed to meet our needs. It has been a pleasure associating with the team at X Qatar. 5 stars!!
Anis Bin Mohammed
CMO
CMO
I believe that X Qatar is Qatar's best digital marketing agency. They increased traffic and quality leads by more than 350% in six months. I'm impressed with them for SEM, SEO, and META marketing. There is no comparison to prior agencies and freelancers with whom I have worked.
Peter Walker
CMO
CMO
X Qatar is a much-needed blessing that has exceeded our expectations in every way. They are honest, credible and upfront, they respond immediately to your demands, they are dependable, you can rely on them, and, most importantly - they do everything they say they will do, no BS!
Cindy Chow
Marketing
Marketing
Recent Blog •
Frequently Asked Questions •
Q.1 Why is customer experience so important?
Customers now have more options than they ever had before. As a result, they have a far better knowledge of their goals and how to achieve them. Aside from developing fail-proof products and services, businesses must focus more on providing an unparalleled client experience to maximize profits.
Q.2 Is social media marketing important?
Social media provides companies access to billions of potential consumers, allowing them to raise brand recognition and keep in touch with past consumers. It also gives an unprecedented method to target particular demographics and groups while building trust and community.
Q.3 What is the future of digital marketing?
The environment of digital marketing is rapidly evolving, offering marketers fresh obstacles and fascinating opportunities. Artificial intelligence (AI) and machine learning (ML) are becoming more prevalent in marketing tactics, which is a crucial trend defining the future. Soon, marketing will be synonymous with the term AI, as will all related services.
Q.4 Why is marketing content important?
Content is the material of everything individuals do online before making a purchase, from their initial search to when they click the buy button. Without content, there are no web pages, search engine outcomes, reviews on the internet, demo videos, or anything else that assists users in making purchasing decisions. In a world where consumers are bombarded with purchasing alternatives and advertisements, content marketing enables you to engage with your intended demographics on an intimate level and guide them into buying from you.
Q.5 What is a Digital Marketing Strategy?
A marketing strategy outlines how you expect to utilize marketing to achieve the aims and objectives set out in your company’s business plan. A digital marketing plan explains how you will utilize digital communication and technology to reach the audience you want and convert prospects into customers.
Q.6 What are the most important factors to consider when outsourcing digital marketing?
When selecting a digital marketing firm, consider the following factors including:
- Extensive expertise in the required services
- Case studies
- Effective communication
- Competitive pricing and cost structure
- Responsiveness and availability.
